Career Opportunities @ Situated Research
Business Development Manager: Usability Research
Would you enjoy reaching out to software companies and engineering firms to help them make their products easier to use? We believe that usability is key to successful software apps, which drives user satisfaction and market share. We deliver business solutions that offer clients highly usable, efficient and satisfying user experiences. Share your talents with us by joining us in the effort to make technology more user-friendly: we are seeking a goal-oriented, results-driven B2B Business Development Manager that have a passion for powerful technology that's easy to use, and want to make a real difference by helping businesses improve their product.
About Situated Research
Situated Research provides usability research services to Fortune 500 companies including Sony, Electronic Arts, McDonald's, and Disney. Our experts conduct in-depth usability research to help companies improve the functionality, ease-of-use, and efficiency of their products or software. Clients achieve a ROI that includes happier customers, high productivity, larger market share, and reduced customer-support costs.
Responsibilities
- Ability to gauge each customer's needs and wants, to help strategize powerful solutions
- Sell usability testing services to software firms, or engineering firms (an understanding of a related industry is needed)
- Responsible for meeting and exceeding assigned revenue quota (e.g., exceed quota of 2M+)
- Responsible for managing and growing territory, maximizing short term revenue, building future sales pipeline through demonstrated account and territory planning
- Ability to write RFPs (Request For Proposal) in conjunction with management team
- Ability to generate leads within new industries, build out from existing leads and market segments
- Ability to work with our management team in closing complex website development opportunities at the C-Level
- Capable of closing software contracts and services ranging from $30K-$1M
Required Skills
- Minimum 4 years sales experience
- Previous experience in the software industry or related industries such as engineering or ergonomics (human factors) preferred
- Self-discipline, self-motivation and a positive attitude
- Bachelors Degree; bonus for Masters or other advanced degrees
- Knowledge of usability and a basic understanding of how to conduct research (helpful for strategizing with clients)
- Basic understanding research methods (e.g., quantitative vs. qualitative research (basic training will be available)
- Strong business acumen and professionalism: leadership, accountability and self-starter qualities required
- Excellent customer focus, strong attention to detail and ability to operate in a dynamic sales organization required
- Quantifiable sales track record, demonstrated by increasing responsibilities, growth in quota
- Established contacts and intimate knowledge of network and target demographics for product offerings
- Ability to effectively communicate customer needs to Situated Research's usability team
Primary Market: US Technology (view our capabilities brochure for an overview)
Job Segment: Account management, sales, usability research, UX testing, RFP writing, software usability testing
Contact / Apply
We want to hear about your sales experience and drive. Please send your resume and a description of your background to jobs@situatedresearch.com, with the job title in the subject line.
No calls or recruiting firms. U.S. candidates only. The Business Development Manager: Usability Research position is officially provided by Situated Research.
Updated: 11/16/2021
