Gaming Usability 101

This list of ten features should be embraced by game designers

Steve Krug argues in his book Don’t Make Me Think! that a good program or product should let users accomplish their intended tasks as easily and directly as possible. The less time it takes a person to complete a desired task (even if only by a few seconds), the more satisfying it becomes. When that happens, people are more likely to use a product in greater frequency and return for more. So in the spirit of improved usability, here are ten standard features every videogame designer should embrace.

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Using Serious Games to Boost Quality & Productivity at Microsoft

From: Score One for Quality! Using Games to Improve Product Quality by Joshua Williams and Ross Smith Abstract:

In this paper we describe how using a game can improve both the quality of a product, but the quality of life of the employees as well. We call this kind of game a “Productivity Game.”

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Why You Should Outsource Usability Testing

Small companies should consider outsourcing the facilitation of their usability testing projects. On the surface, it makes sense to have a designer/developer who has a deep understanding of the project be in charge of usability testing, but in fact this can cause serious problems.

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Video Game Usability – Why is it Important

Usability is an integral part of software development and has been so for the past 20 years. For one reason or another, usability has not gained similar popularity in game development. This, however, is about to change.

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User Community and ROI

Every time I give a talk, someone always asks, ”That’s all good and nice that helping users learn is the key to creating passionate users… but who’s going to do all that extra work? Who’s going to make the extra tutorials and better docs?” Answer: your user community.

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Importance of Usability

Users should not have to think too hard when they are using your website. They should not have to refer to help screens and they shouldn’t be made to feel stupid. Simply by observing your customers you can avoid this.

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Defining Serious Games

Serious games occupy the training-based category of game development products. Serious games are utilitarian and goal-oriented, offering the user protocol-driven functional engagement, acknowledgment of task achievements, and almost zero entertainment value or fluff (outside of the necessary local and peripheral “traffic” caused by natural interaction with other life and environmental elements – human, animal, plant, mechanical, and weather). Serious games subject matter is typically taught to employees-in-training, re-assigned employees, or emergency preparedness / non-profit volunteers within any line of work, from leadership to trench-level roles. That learned material is, then, put to use in real world employment or deployment scenarios, from how to properly drain and dispose of vegetable oil from a fish-and-chips fryer to how to properly disassemble, diagnose, and repair the turbines on a military helicopter.

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Usability Tips – Websites

User-Centered Design

User-centered design (UCD) is an approach for employing usability. It is a structured product development methodology that involves users throughout all stages of Web site development, in order to create a Web site that meets users’ needs. This approach considers an organization’s business objectives and the user’s needs, limitations, and preferences.

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